Regarding the Shelter at Exhibition Place’s Better Living Centre

A screen shot of a tweet by @cityoftoronto. It reads, "The City of Toronto is opening 560 new spaces between November and April to help those experiencing homelessness through out winter services plan. More space at warming centres and enhanced street outreach will also be activated during extreme cold weather alerts." There is also an imge which shows a large, warehouse like room in which glass barriers separate cots. The rooms are about twice the size of the cots. The glass walls provide no privacy. The cots resemble lawn chairs and feature a thin mattress.

This letter was written in response to a City of Toronto press release. In it, we see a photo of the proposed emergency shelter at at Exhibition Place’s Better Living Centre. This is being offered as a no-choice alternative to Toronto’s tent communities. I will be sending this letter to the Mayor and my council representative.

Dear Mayor John Tory,

I’m writing today to ask you to reconsider your current plan to house people experiencing homelessness in the Better Living Centre as it currently exists.

There is a word we come back to when discussing people who are currently without a home: vulnerable. And it’s a fair descriptor. Our homeless community includes a disproportionate amount of refugee and asylum claimants, physical and sexual abuse survivors, group home and foster care survivors, formerly institutionalized or incarcerated people, folks who were homeless as children, disabled and chronically ill people, Black, Indigenous and Persons of Colour, veterans, and members of the 2SLGBTQQIPA+ or Queer community.

When I say vulnerable, what I mean is that homeless people have inevitably experienced trauma—and they continue to experience the ongoing trauma of being discarded and neglected in a nation of plenty.

When Toronto proudly shared their vision for emergency overnight accommodations for the winter, it was clear that it wasn’t designed with the survival of vulnerable persons in mind. To suppose that all that matters is a roof and a cot is to ignore the crossroads of vulnerability that people exist at if they are homeless in Toronto. How is a rape survivor supposed to sleep in a glass box? How is a group home survivor supposed to find rest in a space where they have no privacy or autonomy? How is a residential school survivor supposed to accept this as a place to warm on a cold night when cameras, and cells, and security guards make it more like a prison?

People are not dry goods. A warehouse is not an answer. To re-traumatize already traumatized people is to lengthen the time it will take them to rebuild if and when they find housing. I know I’m still recovering, some 25 years later, from my experiences with homelessness in Toronto. I’m sure it costs more to address the after-effects of that trauma now than it would have to just make sure my rent was covered all those years ago.

You say you consulted experts to design this space, but perhaps you need to spend time—actual ongoing time—with the community members who will use it. They are the real experts in their own needs. I know if you sat down with me I would tell you that homelessness has its own gravity. Once you are close to it, an inordinate amount of strength is needed to pull away. Because of this, an inordinate amount, and quality, of resources must be provided. The bare bones approach changes nothing, save re-traumatizing vulnerable community members by relocating them to what looks more like a debtor’s prison than a community care centre. I implore you to consider this when you create spaces for your fellow human beings.

Thank you,
H. E. Casson

2 thoughts on “Regarding the Shelter at Exhibition Place’s Better Living Centre

  1. This place is so not what people are saying I have been in prison and this place is nothing compared to that. Hello it’s Toronto and just about every shelter has its challenges that’s for sure. In prison r u isolated almost 80 percent of the time ,at this shelter u r not locked in your pod. I am just going to be blunt the things that go down in prison would blow your mind such as a full search (try that with a victim of sexual abuse) etc etc. The sleeping pods here more like bedrooms they actually have colour tinted windows and u r allowed to have your important personal items with u including art work etc. I have a cat Misty and she is currently with me. There are actually are adequate staff here which includes intake,main office, ICM (intensive case management) and of course security for some very valid reasons. All the staff and security are trained in CPI and desclation and some of them can do 1:1 with people who are easily triggered by violent aggressive behaviour,u just gotta use your voice in the right way to get the support u need for yourself and some of time for others. Don’t judge by what u see hear on media unless u have stayed here coming from a circumstance like mine. You do gotta mind your p and q while u r here that goes for staff and residents.

    Rachel H currently residing at 195 Princes Blvd still alive and well


    • Thank you so much for sharing this. I appreciate you offering this up. I hope you and your cat are both warm and safe right now.


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